Physical Therapy Software: The Relationship Between an EMR, Payers, and Your Wallet

By Nitin Chhoda PT, DPT on December 5, 2012

Know how the EMR system, payers, and your physical therapy business’ income are intertwined with each other. This will ensure you have a productive practice and meet your income goals.

physical therapy software relationshipsPhysical therapy software is a tool. And like any other tool that we employ, it should make the job you do easier and more efficient.

Of course, there are plenty of tools out there that do not work the way they’re supposed to, or that make the job even harder than it needs to be.

But if you can find the right tool and right physical therapy software for the job of managing your physical therapy practice, the benefits will affect your bottom line just the way you want them to.

Billing Staff Appreciate Physical Therapy Software

The fact is that all accountants and financial analysts use a lot of computer programs already. Accounting without a computer is cumbersome and time-consuming.

Medical billing staff members are often using complex physical therapy software systems already to handle the work they do. But all too often, that system is completely cut off from the rest of the practice.

How does your billing staff know what to bill? Do they review paper documents and input information into the computer? Or is there a medical coder or even a receptionist who has that job? The way most physical therapy practices do this part is very inefficient.

The clinician documents an appointment, makes notes, and submits that information, usually on paper, to a receptionist. The receptionist makes sure to file the patient file, but must also communicate the information with a medical coder or biller.

The coder or biller will receive the information either on paper or via email. The coder or biller then has to input that information into their system or onto paper claims to be submitted to the insurance company.

There Is A Better Way

The simple information that the physical therapist communicates has to be repeated three times. What if the physical therapist could input that information once using a physical therapy software program and everyone else in the office received an alert and had access to that information?

The receptionist knows to schedule another appointment, the coder and biller can simply use that information from within the physical therapy software system they are using, and billing happens more quickly and accurately. And most importantly, time isn’t wasted sending one message through three different forms of communication.

The Product and Your Wallet

In the end, when you use a systematize physical therapy software program, everyone in the office has more time to improve their workflow, attend to patients, or review insurance claims before sending them to the insurance company.

physical therapy software EMRIf things could be done more smoothly because of the new physical therapy software, it’s likely your billing staff will get better responses from payers.

They will have time for follow-ups and reviews of aging reports. For medical billers, time can slip away fast with a never-ending stream of responsibilities.

And it is the biller that is responsible for bringing cash to the practice. No matter how important it is that patients are treated well and physical therapists do a good job, if the insurance company doesn’t pay claims, or takes a long time to pay claims, the practice will suffer financially.

Anything that helps medical billing to go more smoothly by using physical therapy software will ensure that the practice profits the way you want it to.

About Nitin Chhoda PT, DPT

Nitin Chhoda PT, DPT is the CEO of In Touch EMR and In Touch Biller Pro, an electronic medical records and medical billing software system built be leaders in the physical therapy software industry, with thousands of satisfied customers across the world. For more information, please visit www.InTouchEmr.com and www.InTouchBillerPro.com

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