Physical Therapy Documentation: Streamlining Patient Check-In with Self-Intake Technology

By Nitin Chhoda PT, DPT on February 17, 2013

The developer of a cutting-edge ‘self intake’ technology designed for portable devices like the iPad, Nitin Chhoda explains how patient check-in can be simplified and automated. This will make your practice significantly more efficient and profitable.

physical therapy documentation software programsStaff members spend a significant amount of time each day scheduling appointments, ensuring medical forms are completed and checking in clients.

A physical therapy documentation system can automate those functions and others, saving time and freeing staff to perform a variety of other tasks.

Self-Intake Technology

A patient portal is perhaps one of the most important features of an EMR, saving time for staff and offering convenience for clients. Self-intake physical therapy documentation technology allows patients to access essential forms to provide their medical history and insurance information long before they visit the office.

The current trend among medical professionals is to encourage patients to take a more active role in their healthcare and an EMR provides the means to accomplish that.

Clients can schedule an initial visit, ongoing treatments and provide referral information. Patients can complete forms online, save them and update information as needed.

Pre-visit registration allows therapists time to examine the data and become familiar with the patient’s condition before they arrive for an appointment. Modern physical therapy documentation also offers staff the means to validate the client’s insurance and available coverage.

Reviewing Treatments Are Easy

Duplication of tests and procedures can delay essential and even life-threatening treatment. Therapists can easily view other treatments, prescriptions and testing that has been completed to expedite procedures to eliminate pain, increase mobility and assist in relaxation.

When testing is necessary, therapists can post test results that patients can access through the patient physical therapy documentation portal with their password-protected account.

physical therapy documentation schedulingA physical therapy documentation system offers clinic owners multiple ways to consult with other medical professionals the client has seen and confer with them to achieve a premium course of treatment.

Instant Communication

Communication is virtually instantaneous, eliminating long waits while written missives are transported through the postal service as in years past. Multiple healthcare providers can access the information at the same time for an increased level of care.

Patient perception is a key element in any practice and practice owners that utilize an EMR are viewed as progressive and innovative type of physical therapy documentation. Therapists using laptops and tablets are perceived as being those that can provide a superior level of treatment.

That patient perception translates into more clients and an EMR streamlines the entire patient referral and check-in process for existing and new clients.

Increase Productivity

Self-intake technology increases the efficiency and productivity of any size practice. It’s a valuable physical therapy documentation tool that assists therapists in meeting meaningful use requirements.

Clients can easily request prescription refills and pay their bills online from the comfort of home, features that are especially helpful for elderly patients and those with disabilities.

An added benefit of implementing an EMR is the ability to capture email, insurance and referral information. Practice owners can collate the data to ascertain the average age of patients, where referrals are originating, and send email or mobile messages to clients.

That information can be used to conduct marketing and physical therapy documentation campaigns that obtain the maximum results. Patient portals streamline many of the processes that are essential to the office, while ensuring that critical client information is obtained.

Self-intake technology allows patients to take a greater role in their healthcare and provides therapists with the tools to provide a better level of service to more patients. Physical therapy documentation systems offer therapists the means to obtain greater control over their practices for better productivity.

About Nitin Chhoda PT, DPT

Nitin Chhoda PT, DPT is the CEO of In Touch EMR and In Touch Biller Pro, an electronic medical records and medical billing software system built be leaders in the physical therapy software industry, with thousands of satisfied customers across the world. For more information, please visit www.InTouchEmr.com and www.InTouchBillerPro.com

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